Pre-collection
Our in-house contact center facilitates communication with debtors in Uzbek and Russian, handling over 250 contacts per day per operator. This enables process scalability and maintains high efficiency even with large debt portfolios.
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Our Advantages:
- Proprietary software reduces process costs by 15–20%.
- Scoring and behavioral segmentation accelerate debt recovery.
- Customized reporting and analytics via custom reports and Power BI.
- Training and quality control minimize risks.
- Ethical interaction preserves long-term client relationships.
This approach basically allows returning a debtor to the status of a loyal Customer in a short time avoiding debt enforcement.