Information Consulting
With over 20 years of experience in distressed asset management, we share best practices with our partners and help establish efficient debt recovery processes.
Our consulting projects include:
Our consulting projects include:
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Auditing current debt collection processes and identifying growth areas;
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Developing operational schemes and collection strategies;
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Designing and optimizing business processes;
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Adapting IT solutions to the specifics of the business;
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Implementing debtor scoring and segmentation methodologies;
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Developing client interaction regulations and scripts;
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Training and developing teams (operators, lawyers, risk managers);
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Supporting the launch of new products and collection directions;
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Assessing and minimizing reputational and legal risks.
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Our Advantages
Practical experience, not just consulting — we manage debt collection daily ourselves and are familiar with all the nuances of the process.
Expertise in all types of collection — from pre-legal to legal, including loyalty programs and alternative tools.
Proprietary IT solutions — the group includes an IT company that developed CRM systems and an IP contact center tailored for the financial sector.
International practice — experience from successful consulting projects with leading banks in Europe and Asia.
We understand our clients’ challenges and offer practical solutions, not theoretical ones, tested through work with leading financial institutions in Europe and Asia.