CRM Delta M. Collection
Delta M CRM is not just a software program, but a comprehensive solution that helps organizations shorten debt recovery times, improve collection efficiency, and enhance customer service.
Delta Tell
Delta Tell is a modern software suite designed to automate contact center operations and manage corporate telephony. The solution is built on VoIP technology and combines the convenience, scalability, and reliability needed for effective communications.
The system allows you to:
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Set up a full-featured contact center with any number of operators;
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Automate the handling of incoming and outgoing calls;
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Integrate telephony with CRM and other business systems;
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Access detailed statistics and analytics for all communications;
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Record and store conversations for quality control;
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Use a flexible IVR system (interactive voice menu);
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Support omnichannel communications (telephony, chat, messengers);
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Configure workflows for outbound campaigns;
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Ensure high security and access rights management;
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Scale from a small contact center to a large distributed network.